Frequently Asked Questions
My hope is that you can browse here, find the perfect unique gift for someone special or yourself and know it was created with heart. Art prints are printed on heavy art paper using archival inks. All prints are made to fit standard size frames just to make life a little easier. You simply need to find something you like and let me do the rest ! Your choice of artwork can even be gift wrapped and forwarded to the recipient.
When will my order be dispatched?
Our prints are all printed in our Townsville Studio. Please allow 1-2 working days for your order to be printed, packed and sent.
Where to buy frames for your new artwork?
If you are looking for a a DIY frame option that is cost effective, our favourite store-bought frames can be found at Spotlight. All of our prints are designed to fit standard sized frames.
Payment methods accepted?
MasterCard credit/debit - American Express - Pay Pal - Apple Pay - Afterpay
Shipping Options available?
Where do we deliver to? We deliver to all addresses Australia-wide serviced by Australia Post.
Free Trackable shipping on order over $150 - Australia Wide.
Standard postage and packaging is $9 Flat rate per order within Australia for orders under $150
Local pick up available within Townsville from Renegade Handmade Gift Shop, select this option at checkout. Please note original framed artworks local pick up only due to the glass.
Upon payment your order will be packed and shipped through Australia Post. If you require express shipping please reach out for a quote for any extra costs involved.
Be assured that I take great care in packing your Art to ensure it arrives in best condition to you !
Payment methods accepted?
MasterCard credit/debit - American Express - Pay Pal - Apple Pay - Afterpay
Refund Policy:
Should your order not meet your expectations, please notify me by email with in five days of order receipt so I can work to rectify the issue. In the event that your order arrives damaged please notify by email with images and description with in five days of receipt.
Refunds or replacements offered where appropriate when above conditions are met, however refunds and returns are NOT available on Custom orders due to the nature of the artworks.